Privacy Policy
At US Nail Spa, we respect and protect the privacy of every client who walks through our doors or visits us online. This policy explains what we collect, why we collect it, and how we keep it safe.
Introduction
Your privacy is important to us. US Nail Spa ("we," "our," or "the Spa") is committed to respecting the privacy of every client and visitor. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our salon, use our website, or book an appointment through our online platforms.
By using our services or providing us with your information, you agree to the practices outlined in this Privacy Policy. We encourage you to read this document carefully and contact us with any questions.
1. Information We Collect
We collect personal information when you make a booking, visit our salon, sign up for promotions, or interact with our website. The types of information we may collect include:
Your full name, phone number, and email address, collected when you make or confirm an appointment.
Details of services you have received, your preferred technician, and any special notes or requests on file.
Transaction records and payment method type. We do not store full card numbers — payments are handled by certified processors.
IP address, browser type, device type, pages visited, and session duration when you use our website.
2. Automatically Collected Data
When you browse our website, our servers may automatically record standard technical data provided by your browser. This includes your IP address, browser type and version, the pages you visit, the time and date of your visit, and how long you spent on each page.
We may also collect device data such as operating system, screen resolution, and referral source. This information is used solely to maintain and improve our website's performance and user experience.
3. Information You Provide
We may collect personal information that you provide directly to us when you:
The information requested may include your name, email address, phone number, date of birth (for birthday promotions), and any specific preferences or health notes relevant to your nail services.
4. How We Use Your Information
5. Legal Bases for Processing
Where applicable law requires us to identify a legal basis for processing your personal information, we rely on the following:
6. Data Sharing
We do not sell your personal information to any third party. We may share your information only in the following limited circumstances:
All third-party service providers we engage are contractually required to handle your data securely and only for the specific purpose for which it was shared.
7. Security
US Nail Spa takes the security of your personal information seriously. We apply reasonable administrative, technical, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or loss. While no system is completely infallible, we continuously review and update our practices to maintain a high standard of data security.
8. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Client service records may be retained for a period consistent with standard business and tax compliance requirements.
When your information is no longer needed, it will be securely deleted or anonymized so that it can no longer be associated with you.
If you would like to request the deletion of your personal data, please contact us directly. We will process your request within 30 days and confirm completion via the email address you provide, subject to any legal retention obligations that may apply.
9. Children's Privacy
Our services and website are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately and we will take prompt steps to remove that information from our records.
10. Your Rights
Depending on your state of residence, you may have certain rights regarding your personal information. We honor all reasonable requests in compliance with applicable privacy laws.
You have the right to know what categories of personal information we collect about you, the purposes for which it is used, and with whom it is shared.
You have the right to request a copy of the personal information we hold about you. We will provide this information in a clear, accessible format upon a verified request.
If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Please contact us and we will update your records promptly.
You have the right to request the deletion of your personal information, subject to certain exceptions such as legal record-keeping requirements. Verified deletion requests will be processed within 30 days.
You may opt out of receiving promotional emails or SMS messages at any time by clicking the unsubscribe link in any communication or by contacting us directly. Service-related communications may still be sent as necessary.
Exercising any of your privacy rights will not result in you receiving a lower quality of service, being charged a different price, or being otherwise penalized in any way.
11. Cookies & Tracking
Our website uses cookies — small data files stored on your browser — to improve your browsing experience and understand how visitors interact with our site. Cookies help us remember your preferences, analyze site traffic, and deliver relevant content.
You may adjust your browser settings to refuse cookies at any time. Please note that disabling cookies may affect the functionality of certain features on our website, such as the online booking system. We do not use cookies to track your activity across unrelated third-party websites.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please do not hesitate to reach out to us. We are committed to responding to all privacy-related inquiries within a reasonable timeframe.
Our team is happy to assist with any concern related to your personal data, service records, or communication preferences.